Alert: **Updated** Harcourt Workload January 2025

Empty waiting room? What are they doing? Since the pandemic we are working harder than ever to deliver care to our patients: face to face, telephone, messaging and email - these are our January 2025 figures:

Telephone calls into the practice: 5821
Online requests for medical care: 2899 (Accurx)
Online admin requests: 931
Patients telephoned by a clinician: 4271
Patients seen face to face by a clinician*: 2962
DNA Appointments: 230
*GP, Practice Nurse, Paramedic, Pharmacist or Social Prescriber

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Harcourt Medical Centre

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111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

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NHS IT system issue this afternoon

NHS IT issue – Unfortunately we have a significant issue with broadband supply this afternoon meaning that our clinical systems […]

Flu like symptoms

‘If you are experiencing flu-like symptoms, and you are able to, please visit  www.nhs.uk/conditions/flu for further advice and guidance before contacting […]

Join our Patient Participation Group (PPG)

Join our Patient Participation Group (PPG) – please email harcourt.surgery@nhs.net expressing your interest and we will be pleased to invite […]

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You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

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