Our online services
You can use our online services to avoid our phone traffic
Using our online services takes the hassle out of contacting us, allowing you to get in touch in your own time outside of our opening hours.
To register for our online services and for more information about the advantages they offer, please enquire at our reception.
Systmonline
Systmonline is a secure online service for our patients, offering:
- Blood result/pathology result viewing
- Repeat prescription ordering
- Change of address
- A Secure message facility (because email is not secure). This service lets you send routine (non-urgent) enquiries straight to the practice inbox.
To register for Systmonline please enquire in person at reception. We will need to see a form of photo ID in order to register you.
AccuRx Triage
You can use AccuRx Triage to avoid the need for you to call the surgery, reducing phone traffic for us.
With this system you can submit medical and administrative requests to the practice during working hours. Medical queries are viewed by your GP and usually assigned a phone call in the first instance. We aim to respond to your query within 72 hours depending on clinical urgency.
Please note this service is disabled when all available GP slots are filled on a given day for patient safety – if your issue is urgent please phone us.
GMS contractual requirement and statement of intent
Offering and promoting Patient Online services since March 2016. It is a contractual requirement for GP practices to offer and promote to patients.
Referral management
All practices must include the NHS Number as the primary identifier in all NHS clinical correspondence issued by the practice.
We include all NHS numbers in all our clinical correspondence.
Electronic/ordering of repeat prescriptions
Practices are required to promote and offer the facility for all patients, who wish to order online, view and print a list of their repeat prescriptions for necessary drugs, medicines or appliances.
We currently offer the facility for ordering repeat prescriptions online.
Summary Care Record (SCR)
Practices are required to enable successful automated uploads of any changes to a patient’s summary information, at least on a daily basis to the Summary Care Record.
Having your Summary Care Record available will help anyone treating you without your full medical record. They will have access to information about any medication you may be taking and any drugs that you have a recorded allergy or sensitivity to.
Harcourt Medical Centre is live with SCR. Patient’s summary care records are uploaded on a daily basis, excluding those patients who have chosen to opt out, and have read and understand the implications of completing the opt out form.
GP2GP record transfers
There is a contractual requirement to utilise the GP2GP facility for the transfer of patient records between practices, when a patient registers or deregisters.
It is very important that you are registered with a doctor at all times. If you leave your GP and register with a new GP, your medical records will be removed from your previous doctor and forwarded onto your new GP via NHS England. It can take several weeks for your paper records to reach your new surgery. With GP to GP record transfers, your electronic record is transferred to your new practice much sooner.
Harcourt Medical Centre confirms that GP2GP transfers are already active and we send and receive patient records via this system.
Patient access to records
Practices are required to promote and offer the facility for patients to view online, export or print any summary of information from their records relating to medications, allergies, adverse reactions and any other items/data such as “additional” record elements which have been agreed between the contractor and the patient.
Harcourt Medical Centre confirms that Patient Access was enabled in 2014. Patients, who have registered for online services, can view/print their current problems, current repeat medication, immunisations and any allergy/adverse reactions.
Practice contact details
Surgery Name: Harcourt Medical Centre
Address: Crane Bridge Road, Salisbury SP2 7TD
Telephone: 01722 333214
Current online patient services
GP System Supplier – TPP
If you need any guidance, advice or support (including contact details), please visit NHS England’s Patient Online Programme’s web pages for more information.
Contact us online
If you need help with a non-urgent medical or admin request, you can now contact us online.